Nikos Pitsilis

- Set up PC hardware, software, printers, and local network for administration office and vault reception areas.

- Worked aside with vendors to install CCTV, server rack, silent alarms, and panic buttons.

- Issued and managed RFID access cards for staff and customers.

- Tested and supported in-house Sbox applications during development and launch.

- Trained staff on how to use Sbox’s custom applications, ensuring confident and correct usage across departments.

- Managed Google Business profile and oversaw the company’s digital presence.

- Collected and registered sensitive customer information in the system.

- Handled customer payments via POS and bank transfers.

- Managed vault safeboxes, ensuring proper organization and allocation based on customer contract length, box size, and availability.

- Assisted set up Zuma’s restaurant server room during construction, including rack installation and cable management.

- Set up Oracle MICROS POS workstations and printers at Zuma and Meraki restaurants, ensuring smooth daily operations.

- Installed and configured CCTV systems for Cavo Tagoo Hotel and its restaurants (Meraki & Zuma), including control room software setup.

- Installed and tested smart TVs across all hotel rooms, verifying full functionality of custom firmware features.

- Deployed Wi-Fi Access Points throughout guest rooms for optimal coverage.

- Provided on-site technical support to hotel guests and staff for hardware, connectivity, and system issues.

- Maintained accurate equipment inventory and stock levels for IT and AV components.

- Used tone and probe kits to trace cables, verify network connections, and assist with troubleshooting.

- Assisted in setting up DJ equipment and sound systems for hotel parties and live events.

- Gained hands-on experience with PHP, HTML5, and CSS3, essential for custom WordPress CMS modifications.

- Managed website hosting and domain transfers through Plesk, WHM and cPanel, including DNS configurations and site migrations.

- Performed domain name and full website transfers in coordination with the company’s hosting provider.

- Conducted Shopify to WordPress (WooCommerce) migrations, ensuring accurate data and design continuity.

- Explored and worked with Joomla! to meet specific client digital marketing needs.

- Analyzed and imported XML product feeds for e-commerce platforms (e.g., Skroutz.gr) to maintain accurate and up-to-date listings.

- Built and customized websites using WordPress page builders, including WPBakery and Elementor.

- Worked with MySQL databases to troubleshoot issues, perform backups, and run custom queries supporting site functionality and reporting.

Web Developer Internship Responsibilities:

- Assisted in implementing website and e-shop updates on WordPress CMS under senior developer supervision.

- Performed data entry across various site sections, ensuring accurate and up-to-date content.

- Created landing pages on Wix.com to support digital marketing campaigns.

E-shop Administrator – getall.gr:

- Managed daily inventory, selected products from stock and updated availability each morning.

- Prepared and packaged customer orders for courier pickup, ensuring timely dispatch.

- Provided customer support via email and phone, resolving order and product inquiries.

- Applied updates across the website, including homepage visuals, product pages, and checkout flow.

- Administered the full WooCommerce system, handled product listings, inventory, pricing, and settings.

- Customized WooCommerce extensions and configuration to match business needs and enhance user experience.